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Shipping and Delivery Policy

At Medilux Ayurveda LLP, we aim to provide a seamless and reliable shipping experience for all our customers, both domestic and international.

  1. International Shipping
    For our international buyers, orders are shipped and delivered through registered international courier services and/or International Speed Post only. Please note that delivery timelines may vary based on courier company or postal service norms and the specific destination.

  2. Domestic Shipping
    For customers within India, orders are shipped via registered domestic courier companies and/or Speed Post. We aim to dispatch orders within 0-7 days or according to the delivery date agreed upon at the time of order confirmation, subject to the policies of the respective courier or postal services.

  3. Timely Dispatch and Delivery
    Medilux Ayurveda LLP guarantees to hand over consignments to the courier company or postal authorities within 0-7 days from the date of order placement and payment, or as per the delivery date agreed upon at order confirmation. However, Medilux Ayurveda LLP is not liable for any delays by the courier or postal service providers once shipments are dispatched.

  4. Delivery Confirmation
    All orders will be delivered to the address specified by the buyer at the time of order placement. Upon successful dispatch, we will confirm the delivery status of your order via email, using the email address provided during registration.

  5. Customer Support
    For assistance with any issues regarding the shipment or delivery of your order, please reach out to our helpdesk at info@mediluxayurveda.in. We are here to ensure a positive shopping experience and to address any concerns related to your order.

We appreciate your understanding and thank you for choosing Medilux Ayurveda LLP